Our Commitment

At VivaahSutra, we prioritize the safety, security, and well-being of our users. As a leading matrimonial platform, we are committed to creating a safe and trusted space for individuals seeking life partners. While most interactions on our platform are genuine, we recognize that any misuse is unacceptable. We continuously invest in new technologies, partnerships, and policy improvements to enhance safety measures. Whether you are in Mumbai, Chennai, or Delhi, our mission remains the same: to ensure a secure and respectful experience for all users.


Our Safety Measures

We employ a combination of advanced automated tools, manual reviews, and strict policies to prevent and eliminate inappropriate behavior, including fraud, impersonation, and harassment. Our safety measures include:

  • Profile Verification: Users are encouraged to verify their identity through government-issued documents such as Aadhaar or PAN card.
  • Automated Scans: We scan profiles for suspicious activity, inappropriate content, and red-flag language.
  • Manual Reviews: Our moderation team reviews profiles and reports to ensure compliance with community guidelines.
  • Strict Action Against Violators: We block and ban users involved in misconduct, fraudulent activities, or violations of our Terms of Use.
  • Secure Communication: We do not share personal contact details publicly and encourage all communication to occur within the platform.

Reporting Misconduct

We have a zero-tolerance policy against harassment, fraud, and any form of misconduct. Users can report inappropriate behavior through:

  • Direct Support: Contact our support team via email or our help center.
  • Law Enforcement Support: In cases of serious offenses, we cooperate with Indian law enforcement agencies to take necessary actions.

Protection Against Fraud

We take fraud and financial scams seriously and urge users to remain cautious.

  • Beware of fake profiles that ask for money, claim emergencies, or promise unrealistic commitments.
  • Never share financial details or send money to anyone you haven’t met in person.
  • Report any suspicious activity immediately.

Compliance with Indian Regulations

VivaahSutra strictly adheres to Indian IT laws, data protection regulations, and matrimonial guidelines to ensure a legally compliant and ethical platform. We work closely with regulatory bodies to uphold user safety and maintain data security in accordance with the Information Technology Act, 2000, and other applicable laws.


Strict Policy Against Solicitation & Illegal Activities

  • No Dowry Demands:VivaahSutra does not tolerate any form of dowry solicitation.
  • No Promotion of Illegal Substances: Any profile promoting illegal substances or services will be removed immediately.
  • No Commercial Activities:Profiles involved in business promotions, escort services, or solicitation will be permanently banned.

    • Government Relations & Legal Initiatives

    We actively support initiatives that promote online safety and work alongside Indian government agencies to implement policies that enhance the security of matrimonial platforms. We also advocate for legal measures to curb fraudulent activities such as catfishing, financial scams, and identity theft.


    Inclusion & Respect for All

    VivaahSutra is committed to providing an inclusive and respectful environment for users of all backgrounds, faiths, and communities. We strictly prohibit discrimination and work to ensure a safe and welcoming space for all.


    Additional Policies

    We encourage users to familiarize themselves with our Privacy Policy and Terms of Use to ensure a positive experience on our platform.


    Need Help?

    If you have any concerns or need assistance, our support team is available to help.

    Email:vivaahsutra.com@gmail.com

    We implement security measures to safeguard your personal information. However, no online platform is entirely secure, and we encourage users to be cautious while sharing personal details.


    Thank you for using Vivaah Sutra!